Terms & Conditions
36anarkalis.com is the platform where 36 Anarkali values and shares your concerns about privacy and security. By visiting us, the user has agreed to read, browse, and access all our information subject to the guidelines and terms of use applicable to such services. If this is not acceptable, kindly refrain from accessing or visiting our site.
If you visit or shop at 36anarkalis.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future 36 Anarkali service or visit or purchase from any business affiliated with 36 Anarkali, whether or not included in the 36 Anarkali website, you will also be subject to the guidelines and conditions applicable to such service or business.
Intellectual Property
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of 36 Anarkali or its content suppliers. The compilation of all content on this site is the exclusive property of 36 Anarkali. All software used on this site is the property of 36 Anarkali or its software suppliers.
Trademarks
Your use of 36anarkalis.com and its contents grants no rights to you in relation to any copyright, designs, trademarks, and all other intellectual property and material rights. Any violation of our trademarks will be liable for legal action.
Colors
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.
General Policies
Electronic Communications
When You use the Site or send emails or other data, information, or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site, which will be deemed adequate service of notice/electronic record.
Cancellations by the User
In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, we will not refund the amount; however, a customer can redeem the amount transferred for some other outfit. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty-four) hours of making the order on the Site.
Billing
The price of our merchandise is inclusive of the Goods and Services Tax (GST) or Value Added Tax (VAT). The tax charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
Prices
All prices on the website are inclusive of taxes.
Country of Origin
Country of origin - India.
Order Fulfillment & Returns
Delivery
Our products are meticulously handcrafted and made to order, reflecting their artisanal nature. We endeavor to dispatch items within 15-20 working days. For any query, you can contact us via the details below.
Returns
Our garments are all on a made-to-order basis. Once your order is placed, we do not offer any exchange or returns.
We are happy to help in case the outfit has defects. Please email us on 36anarkalis@gmail.com.
Returns are not possible for color exchange. Please be certain of the color before ordering.
Exchanges (International Orders)
For international orders, we cannot assist with size exchanges due to the high cost of shipping and customs duties, which makes it impractical. However, if you can have the garments delivered to us (with duties paid), we can accommodate a size exchange, but the customer will need to cover the shipping costs again. Therefore, please ensure you are certain of the size before placing your order. If you need any assistance, please contact us via the provided phone or email.
Defective Product Replacement
Any kind of defects in the product should be informed within 3 days of delivery. Also, defected pieces replacement issues will be resolved within 1 month from the date of delivery.
If you have any questions about this document or our practices, please contact us:
| Information | Detail |
| Address | Hoouse No. 527, Sector-15A, Faridabad, Haryana, 121007 |
| 36anarkalis@gmail.com | |
| Phone | +91 8628098649 |